Internet Banking

Internet Banking gives you the freedom to manage your banking whenever and wherever it suits you, with 24/7 access from your smart device or computer.

At Credit Union SA we know you want to keep on top of your banking whenever and wherever you choose.

That’s why we are making it even easier to manage your money online. Our Internet Banking is convenient, easy-to-use and secure and can be accessed from your desktop computer, tablet or smart device.

Key features

Flexibility

Internet Banking can be accessed via your smart device.

Secure and safe

Credit Union SA is committed to keeping you safe while transacting with us online. Industry standard encryption ensures you can feel confident in our technology and processes.

It saves time

Pay bills on the go – anywhere, anytime.

Convenient 24/7 banking

Out for dinner with friends and need to check your balance or transfer funds? Access your accounts quickly and easily from your smart device.

Forgot your password?

You can simply yet safely reset it via your secure ‘Forgotten Password’ facility.

Other features

You can also:

check your balance
register a PayID
view your transaction history
transfer funds and manage auto transfers
pay bills with BPAY
change your PIN
authorise us to share your banking data under the Consumer Data Right (CDR) with accredited organisations
view your payroll details and interest earned
apply for a credit card and Netsave Account
update your details
report a lost or stolen card
register and view your eStatements.

How to register

You can register for Internet Banking by calling 13 8777 or visiting us at 400 King William Street, Adelaide.

Alternatively, you can complete the New Accounts and Access Services form and return to:

Credit Union SA
Reply Paid 699
Adelaide SA 5001

Once Internet Banking has been set up on your membership, you will receive a letter advising you that you need to call us on 13 8777 to obtain your default password.

Important information to know: For security reasons, the first time you log on, you will be required to change the password we give you. It will need to be between eight and sixteen characters long. It's imperative that you protect this password. Credit Union SA staff will never ask you for your password, nor should you reveal it to anyone else. Learn more about protecting your data and information and protecting your cards and accounts.

Logging in to Internet Banking

To use Internet Banking, select the LOGIN button located in the top-right hand corner of the Credit Union SA homepage. Enter your member number and Internet Banking password in the spaces provided. Your member number can be found on the bottom left hand corner of your card.

The first time you use Internet Banking you will be prompted to change your password and accept the terms and conditions of use.

Please ensure you have the latest Internet browser to be able to access your Internet Banking.

eStatements and eCommunications

To register for eStatements and eCommunications:

Mobile Banking App

Select eStatements from the drop-down menu, then click Manage eStatements and follow the instructions.

Internet Banking

Select Settings from the top navigation menu, then click Communications and follow the instructions.

Find out more

Need assistance?

If you have any questions, please contact our Member Contact Centre and our friendly staff can assist you.

Drop by our branch

Visit us

Visit our Member Experience Centre at 400 King William Street, Adelaide for staff assistance.

Want to do more with your money?

INFORMATION YOU SHOULD KNOW

For full terms and conditions, please review our disclosure documents.