Frequently Asked Questions
How do I change my Personal Identification Number (PIN)?
You can update your PIN through Internet Banking or your Mobile Banking App.
To update your PIN via the Mobile Banking App, go to the left side menu and select ‘Card Management’ and select the card you want and then select ‘CHANGE PIN’ and enter your 'New card PIN'.
To update in your Internet Banking, select the ‘Cards’ tab from the top of the screen, then Card Management’ from the drop down menu. Enter your Two-Factor Authentication if / when prompted. Click on the drop down arrow and select the card number you wish to change the PIN on and select the radio button ‘Change my card’s PIN Confirm’.
Your PIN will be updated immediately.