Frequently Asked Questions
How do I pause a PayTo Agreement?
View your Pay To Agreements in Internet Banking by clicking Payments in the main menu, and then PayTo Agreements. As an additional security measure, you will be required to enter a Secure SMS Code or VIP Security to view your PayTo Agreement list.
In the Mobile Banking App, from the main menu visit Pay > PayTo Agreements to access.
If you wish to pause a current PayTo Agreement, click the PayTo Agreement within this list to make the desired changes. If you would like to pause the PayTo Agreement, click Yes and follow the prompts. If you would like to cancel this action, click Maybe Later and follow the prompts.