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How to make a Home and Contents/Contents Insurance for Renters/Landlord Insurance claim 

Do what you reasonably can to prevent any further loss, damage, or liability. Tell the police as soon as reasonably possible about any malicious damage, theft, attempted theft, burglary, or loss of insured property. 

Start your Home Insurance claim online 24/7 

Complete the secure online claim form, and a friendly claims representative will contact you as soon as possible to discuss the next steps. 

Alternatively, you can contact the Claims Call Centre on 1300 555 030 to submit your claim. The claims consultant will help you through the home and contents insurance claims process.

Make a claim

INFORMATION YOU SHOULD KNOW

Credit Union SA Ltd ABN 36 087 651 232, AFSL/Australian Credit Licence Number 241066 arranges this insurance as an agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. We do not provide any advice based on any consideration of your objectives, financial situation or needs. Policy terms, conditions, limits, and exclusions apply. Before making a decision, please consider the relevant Product Disclosure Statement available from terms and conditions or by calling 13 8777. The relevant Target Market Determination is available by calling 13 8777. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Full Details of the commission are set out in the Financial Services Guide. Ask us for more details before we provide you with services.

772 Hour exclusion period

We may not provide cover for any loss of or damage to your property caused by cyclone, flood, flood water combined with run-off and/or rainwater, grassfires and bushfires during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. Refer to PDS for when exclusion periods apply.

Credit Union SA Ltd ABN 36 087 651 232 AFSL/Australian Credit Licence Number 241066, refers members to Health Partners Ltd ABN 43 128 282 904 for the sale of Health Insurance.

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