Report fraud
Spotted something unusual? If you think you've been the victim of fraud, or received a suspicious call, email or text - we can help.
Spotted something unusual?
If you've been the victim of fraud, you’ll need to let us know straight away so we can secure your account.
Here’s how:
- Call us on 13 8777
- Monday to Friday 8am – 8pm (ACST)
- Saturdays 8am – 2pm (ACST)
Outside of these hours you can report card or Osko fraud to our 24/7 Fraud Bureau Service on 1300 705 750.
Lost or Stolen
Alternatively, if your card is lost or stolen find out how you can place instant blocks using Internet Banking and Mobile App.
Payment Support
Have an issue with a card purchase? You can find out more about our dispute resolution process on our Payment Support page.