Frequently Asked Questions
What should I know about the $0.00 Visa authorisation transaction?
What is the $0.00 transaction I can see on my account?
As part of the Click to Pay enrolment process, Visa performs a $0.00 authorisation-only check to verify that an eligible card can be successfully enrolled. This transaction is a validation check only and is not a purchase or payment.
Why is Visa performing this check?
The validation allows Visa to confirm that the card is active and eligible for Click to Pay before completing the enrolment process. This helps ensure a secure and successful enrolment experience.
Will I be charged?
No. These transactions have a value of $0.00 and do not result in any funds being debited from your account.
Why is the transaction showing as "pending"?
Depending on the card, the validation check may appear as a pending transaction for a period before automatically clearing, though no action is required.
Why can I see more than one $0.00 transaction?
In some circumstances, multiple validation requests may occur during processing.