Frequently Asked Questions

As a member of Credit Union SA, you have access to a unique Access Code, which will enable us to verify your identity and ensure that it's only you who accesses your funds and personal information.

You'll need to quote your Access Code to:

• Change any personal details
• Receive any information about account(s)
• Check your balances and transactions
• Open a new account
• Advise us how you wish us to deal with a maturing Term Deposit
• Change or cancel periodical payments
• Rearrange existing payroll deduction authorities
• Transfer funds between your accounts or to an external account

If you don't yet have an Access Code, you can download this form and return it to our branch, or contact us on 13 8777. For full terms and conditions, please review our disclosure documents.