Privacy
At Credit Union SA we understand how important it is to protect your privacy and the confidentiality of your personal information.
Privacy Permission
Our Privacy Permission provides details of matters we are obliged to provide you with when we collect your personal information and as a result of disclosing information to a Credit Reporting Body.
Please contact us with any comments or concerns you may have by calling us on 13 8777 or emailing us at info@creditunionsa.com.au
Want to know more about privacy issues? Visit the Office of the Australian Information Commissioner.
Privacy Policy
Our Privacy Policy explains how we properly manage the collection, use and disclosure of your personal information, including credit-related information.
Cookies
Cookies are small text files that are downloaded onto your computer’s hard drive with your internet browser, allowing us to see who is looking at what on our website.
We use cookies on our website to keep a record of how many visitors we have to our website. These cookies help us to personalise and enhance your browsing experience with us. They will help us remember your preferences and auto-populate form fields, like your name and email address.
Third parties may use cookies, web beacons and other storage technologies to collect or receive anonymous information from our website and elsewhere on the Internet and use that information to provide measurement services and target ads.
You can manage your web browser’s preferences or settings to prevent the acceptance of cookies from this website.
Customer Owned Banking Code of Practice (COBCOP)
Treating customers fairly
We proudly follow and promote the Customer Owned Banking Code of Practice (COBCOP). The 2022 Code is underpinned by seven key promises:
- We will deliver banking services in the interests of our customers.
- We will obey the law.
- We will not mislead or deceive.
- We will act honestly and fairly.
- We will offer products and services that are fit for general purpose.
- We will deliver services with reasonable care and skill.
- We will contribute to our community.